Technical Support Intern (English speaking) - Киев - вакансия 1014959


Дата обновления: 25.11.2021

Город: Киев

Профессия: Без опыта работы

Тип занятости: Не имеет значения

Текст вакансии:

Dreaming to get into IT and earn good money? Are you a student studying something else than IT? Have good command of English? Then we’re offering to teach IT specialization to you (Technical Support Engineer) — with remuneration! 2-3 months and you’ll be able to earn sizable income without skipping your studies. After completion, you can get employed at StarWind and continue your education without missing out. StarWind Software is a global leader in virtualized shared storage and hyperconverged infrastructures. We have opened the position for Technical Support Engineer with good communication skills and attitude to join our innovative team. We constantly work on the further development of our existing products as well as the introduction of new technologies in the industry. Therefore, this position would be a perfect start for the students or helpdesk assistants. We offer: Of course, an interesting, responsible, and challenging job after passing educational course Cozy office in Kyiv city center near Pecherska station A friendly team of experienced engineers US (EST) working hours 24 paid vacation weekdays per year Medical insurance Remote work opportunity Great opportunity for the career growth Job responsibilities: Providing L1-L2 technical support to users and partners via email, web conferencing, and the phone Analyzing, clarifying, and resolving customer queries Investigating technical issues, troubleshooting and diagnosing root causes Deploying, and configuring different environments with specific software and hardware parts Collaborating with other teams Required: Advanced English (both spoken and written) and the ability to communicate effectively in English via both phone and e-mail Confident communication skills - work with globally distributed customers Strong analytical and problem-solving skills, proactive and innovative thinking (masters degree in googling) Preferred: Understanding and basic knowledge of storage, networking, and virtualization technologies Experience with administrating/maintaining Windows or Linux based environments Experience in providing support to customers on their live production systems Experience in working with storage and backup infrastructures Experience with virtualization platforms such as VMware, Hyper-V This is an exciting and challenging role with extraordinary growth opportunities! If you are interested - APPLY NOW!

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