Customer Support Consultant (Greek, English) - Киев - вакансия 1044444


SupportYourApp

Дата обновления: 15.01.2022

Город: Киев

Профессия: Программисты, ИТ, телеком

Тип занятости: Не имеет значения

Текст вакансии:

Interested in Software, Hardware and SaaS products? Join our SupportYourApp team as a Customer Support Specialist and provide high-level quality support for famous IT-companies from all over the world. All you need is: Fluent Greek & English (B1-B2); Analytical & Research Skills; Customer oriented and responsible attitude. Will be a great plus: Experience with CRM systems; Technical background; Experience with native speakers; International exchange programs participation; Customer service skills and experience. What You’ll Be Doing: Resolving basic to complex support issues for customer inquiries received via omni-channel support (emails, live chat, and calls); Becoming a product expert and providing documentation updates to our knowledge base; Ensuring customers' satisfaction; Communicating with developers from various IT-companies. We offer you: Fixed schedule; Opportunity to work remotely; Competitive compensation in USD (Financial and professional growth); Paid intensive training and trial period; Great management with no bureaucracy; Good bonuses for referring friends (referral program); SupportYourApp Medical Policy; Various sports events and team buildings; Occasional business trips. Who are we? We are SupportYourApp, leading customer support outsourcing company. We work with over 30 different countries and speak in 40+ languages. There are amazing startups as well as leaders of IT industry among our clients. Grab your chance to join them, and send us your CV in English pointing out your outstanding skills.



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