CRM Functional Consultant / Business Analyst - Киев - вакансия 850689


Дата обновления: 11.06.2021

Город: Киев

Профессия: Другое

Тип занятости: Не имеет значения

Текст вакансии:

Our client is a leading global information technology, consulting and business process services company. They harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, they are serving clients across six continents.
- 1-st stage: interview with the recruiter (around 40 minutes);
- 2-nd stage: interview with a client (around 1 hour);
Skills required:
-  8+ years of CRM experience & should have been as a Business analyst for at least 2 CRM implementations;
- Business discussions/workshops, and experience with CRM functional design covering functionalities like Customer management, Contact Management, Activities, Opportunities, etc; 
- Experience in providing high level solution to Business & driven the solution workshops;  
- Knowledge of co-ordination between among different teams like Development, QA, etc;
- Experience in Training to Business Users on functionality being rolled out;
- Experience in the SFA & Field sales execution implementation of CRM; 
- Deep understanding of multiple industry domains;
- Strong communication skills and be comfortable in leasing with stakeholders independently
- Good written and spoken communications in English.
Responsibilities include:
- Interaction with the key stakeholders from the client, operations and other teams for requirements gathering & new projects;
- Understand stakeholder requirements and translate into technical deliverables across a wide array of products and technologies;
- Create, present and defend complex positions and strategies for business decisions processes and plans;
- Engaging with customer and stakeholders on solution design/workshops, estimations and product demonstrations;
- Cooperation with global clients and successfully managed stakeholder expectations.
We offer:
- Only interesting and challenging project;
- Clients who are ready and willing to listen to YOUR ideas;
- Open management and friendly dynamic team;
- Competitive salary;
- English classes;
- Health and life insurance;
- Practical location and productive environment;
- Make it win-win for you and the company.
 Working with us you can expect for:
- Direct communication with a client.
- Work-life balance. No overtimes.
- Beer brewing.
- An opportunity to gain knowledge and add value to ambitious foreign client projects;
- Time for professional development and access to needed resources;
- Providing and support in receiving different Certifications;
- To grow, learn, make a difference — and to have fun!
- To work in a friendly, democratic and transparent company.
- We place high value on building trust, respect and long relationship with our colleagues.

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