Product Testing & Research Specialist

Job Summary

Our User Acceptance Testing & Market Research team is a group of experts focused on validating product functionality from a user perspective to support successful go-to-market decisions. The team collaborates across Product, Design, and Engineering departments to provide data-driven recommendations for feature improvements. We approach all testing from an end-user perspective to ensure optimal customer experience. Our approach combines early engagement, iterative feedback, and data-informed decisions to identify usability gaps, align with business goals, and enhance user experience. This role suits someone naturally curious, with strong critical thinking and ability to work independently in a dynamic, multi-cultural and diversified environment.

Responsibilities and Duties

• Conduct in-depth research to fully understand product features, functions, and intended use cases.
• Perform user acceptance testing of software and hardware following real-world scenarios at testing sites.
• Identify bugs, inconsistencies, or user experience issues through structured and exploratory testing.
• Collaborate with internal teams—including Product, Engineering, and Program Management — to clarify testing needs and share key findings.
• Interpret test findings to generate actionable insights, prepare reports, and create presentations for stakeholders.
• Monitor and analyze competing products and technologies in the market, providing benchmarking comparisons and highlighting strengths and areas for improvement.
  
  

Qualifications And Skills

• 1.5+ years of experience in manual testing with emphasis on UAT and market research.
• Knowledge of QA methodologies and familiarity with common tools (Jira, Confluence, etc).
• Experience testing software and hardware in a production environment.
• At least Intermediate level of written and spoken English.
• Strong communication and collaboration skills with a customer-focused mindset.
• Proven analytical and presentation skills.
  
  

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member.
• Competitive compensation and perks. Annual performance review.
• Gig-contract.
• 21 paid vacation days per year, paid public holidays according to Ukrainian legislation.
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves.
• Medical insurance is provided from day one. Sick leaves and medical leaves are available.
• Remote working mode is available within Ukraine only.
• Free meals, fruits, and snacks when working in the office.