Platform Operations Specialist (Ukraine)

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

YOUR ROLE

As a part of the Global Technical Operations Team, the Operations Specialist is responsible for continuously operating, managing and supporting Platforms of our customers with the goal of maintaining a highly available, scalable, reliable and secure platform.

In capacity of the Operations Specialist, you will focus on how our platform operates, ensuring smooth configuration, integration, optimization, and support across teams and customers including product deployment and configuration, product catalog maintenance, platform updates delivery, and validating implemented changes. Whether you’re supporting internal stakeholders or external users, you’ll bridge the gap between technology and outcomes—making sure the platform is not just functional, but impactful.

Operations Specialist will focus on executing operational and maintenance tasks, developing, executing, supporting and maintaining automation tools. Daily tasks will range from supporting product rollouts, maintaining multiple operational environments, troubleshooting issues and contributing to improvements of processes, platforms and supporting its components. We are looking for a technology innovator who will be able to propose new ideas, work with technology teams to implement ideas and operationalize them once successful.

YOUR TASKS

• Assess & Design solutions for client's platform, based on business requirements and best practices / conventions
• Manage configurations, permissions, and settings to ensure the platform aligns with business needs
• Monitor platform performance and usage, identifying areas for optimization or enhancement
• Partner with product, engineering, and operations teams to test and roll out new features or modules
• Manage SKU catalog based on business requirements
• Identify, analyze, understand and document business requirements
• Prepare deployment, configuration and process documentation
• Monitoring of systems’ health and performance, improving monitoring process.
• Support customers by investigating and successfully resolving reported issues
• Provide support during QA/UAT prior to launch and 3rd-level support post-launch
  
  

YOUR PROFILE

• Bachelor’s Degree in Computer Science, Engineering, Business or a related field, or an equivalent combination of education, training, and work experience.
• 3+ years' experience in eCommerce Management
• Database skills with SQL Server, PostgreSQL, Oracle, MySQL, etc.
• High level of English (written and verbal)
• Strong analytical and problem-solving skills
• Ready to work in a global company, with different cultures and time-zones
• Ability to operate with a high sense of urgency
• Ability to work a non-standard shift as we are a 24x7 operation
• Readiness to participate in a 1-2 day business trip to Poland for onboarding
  
  

Nice To Have

• Experience as a System Administrator or related position
• Scripting languages: bash, php, python
• Cloud infrastructure services experience (Azure, AWS, Google Cloud)
• Microsoft Partner Center environment knowledge
• LPI/RedHat, Microsoft certifications
  
  

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.