Senior Dynamics CRM Software Engineer

We are seeking an experienced Senior Dynamics CRM Software Engineer with a focus on Microsoft Copilot Studios to empower internal business processes and enhance existing applications using AI capabilities.

This role will play a critical part in expanding the use of Microsoft Copilot technology across the company to drive innovation and efficiency.

Responsibilities

• Design, develop, and maintain solutions utilizing Microsoft Copilot Studio for both declarative and custom agents
• Communicate with business users to gather requirements and craft tailored Microsoft Copilot solutions
• Act as a business solutions architect to guide team members in constructing a unified development approach
• Develop custom connectors to integrate data with Microsoft Copilot
• Integrate Copilot solutions with Power Platform tools such as Teams, SharePoint, Power Automate, and various internal knowledge bases
• Provide ongoing support for existing solutions while collaborating with cross-functional teams to troubleshoot and resolve potential issues
  
  
  

Requirements

• Proficiency in Computer Science, Engineering, Information Systems, or a related field
• Strong experience with Microsoft Power Platform, including Teams and SharePoint
• Background in integrating REST APIs, Azure services, and custom connectors
• Expertise in Copilot AI, Azure OpenAI, and understanding of AI concepts or large language models (LLMs)
• Capability to solve complex problems and translate business requirements into effective technical solutions
• English proficiency at B2+ level
  
  
  

We offer

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Consider relocation options in over 30 countries worldwide
• Participate in volunteer, charity programs and communities (both technical and interest-based)
• You can plan your individual career path together with your manager.
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children
  
  
  

The remote option applies only to the Candidates who will be working from any location in Ukraine.


EPAM strives to provide its global team of over 52,800+ professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.