Customer support manager

We offer you a job in logistics that successfully withstands all crises. Be confident in the future!

Our client is an international company providing transport logistics services in the USA. The company focuses on Western standards of working conditions. One of the corporate principles is not to attract specialists to management positions from outside, but to develop them within the company. Our client positions itself as a progressive and sustainable company. And they invite people with the same values to their team.

What We Offer:

• Working hours: 3 pm — 1 am 4/4 (office work from 3PM to 8PM, then to 1AM — remotely).
• Exceptional Training: Access to internal development programs.

• Career Development: Experience clear opportunities for advancement.

Key Tasks:

• Control over the shipping process.
• Communication with English-speaking brokers and drivers by phone.
• Timely provision of feedback for the client.
• Taking calls and solving problems in the delivery of goods.
• Processing of emails and prompt resolution of the related issues.
• CRM system control.

• Processing and control of cargo documentation.

What We’re Looking For:

• Knowledge of English from B2 level.
• Ability to effectively multitask.
• Proficient time management skills.
• Track record of consistently attaining performance goals and having personal accountability for own results.

• Demonstrated desire for professional growth and development.

Take the first step towards a fulfilling career where your growth is the priority!