Junior Marketing Specialist

About Us

Helpware is a technology-driven American company with offices in the USA, Poland, Germany, Albania, Georgia, Ukraine, Mexico, the Philippines, and Uganda, providing Customer Experience & Operational Support services for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding solutions to our partners by leveraging our empowered teams, innovative solutions, and technologies.

We are growing and have an open position of a Digital Marketing Specialist for the Automotive Business in the USA and Canada.

Responsibilities:

• Partner with different departments to ensure successful service delivery on the client’s proprietary advertising products.
• Assist TL and other departments with process-related tasks.
• Effectively close and QA client cases within the Salesforce CRM system and other related platforms.
• Provide basic activity reporting to performance managers based on account needs and regular activity.
• Other related tasks assigned by managers of the Client and/or Helpware.

Skills and Qualifications:

• Fast-paced, multitasking, and detail-oriented - you will manage a queue of important client requests with a quick turnaround time expectation
• Strong strategic thinking, analytical, and problem-solving skills.
• Strong written & communication English skills (Upper-Intermediate+ level)
• Proficiency using Google Docs & Sheets (Microsoft Office)
• Experience in Digital Marketing and/or CRM systems would be a plus

We offer:

• Competitive compensation linked to the UAH/USD rate;
• Medical insurance after the trial period;
• English classes;
• Schedule 2 pm-11 pm
• Corporate training and parties.