Training and Learning Specialist

Lviv, Ukraine  

Full-time on site/hybrid (Lviv) or remote (countrywide employment)

Are you passionate about Coordination and Administration? The Nestle Business Services Lviv team is looking for those who are ready to take on the challenge and become a part of our loyal & dynamic team. In this position, you will be able to apply your skills and knowledge in the international environment, cooperate with Nestle colleagues across the globe and grow your career within the biggest company in the FMCG industry. We're proud to be an active equal opportunity employer to enhance diversity & inclusion in our company.  

You are:  

• A professional with communication, coordination and organizational skills; a fast-learner, attentive to details; 

•  A specialist with a university degree (in the field of Business Administration or equivalent);  

• Able to work under time pressure in a changing environment; 

• Experienced user of MS Office (MS Excel, MS Power Point); 

• Confident in English on at least Intermediate level (both written and verbal)  

With you we will:  

• Coordinate technical issues and align resolutions with impacted teams.  

• Acts as the subject-matter expert for in-scope processes and market-specific knowledge, performing assigned tasks as per standard routines. (Eg.: Data uploads in iLearn, SucessFactor, Report analyses, etc); 

• Coordinate system testing, analysis of results, deployment of new functionalities and services;  

• Responsible for providing feedback on operational inquiries referred to you by the Contact Center;  

• Constantly Review KPIs and ways of working to identify opportunities for continuous improvement using NCE methodology;                 

• Ensure proper & timely documentation of process updates on Standard Operating Procedure;  

• Conduct functional and refresher training for new joiners & transferee employees; 

• Provide feedback on operational performance to Training and learning Supervisor in support of skills matrix assessment and creation of functional training plan; 

• Execute validation & reconciliation, prepare control reports for certain critical data/processes.  

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What's in it for you:   

• Remuneration package: annual salary review & bonus, 28 days of paid vacation, paid sick leaves, medical insurance, IT Club discount program;  

• Official employment;  

• Personal & Professional development opportunities  

• International environment and diverse team;  

• Relocation package or possibility of remote work  

 How we will proceed:  

You send us your CV > We contact relevant applicants > Interview with a Recruiter > Technical task submission > Interview with Hiring Team > Job Offer communication to the Finalist > First working day