Functional Analyst

About Astound Digital

At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world’s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary.

Job Purpose

Functional Analysts play a key role in analyzing business processes, eliciting and documenting functional requirements, and supporting the design and delivery of platform-based solutions that align with business objectives

In this role you will get to

• Analyze and document new and existing business processes to validate a solution that supports project objective(s); 
• Develop and manage detailed business and functional/non-functional requirements
• Document and maintain Product Backlog, User Stories 
• Provide platform-based recommendations for site enhancements
• Translate business needs into detailed use cases to support QA and UX/UI design efforts 
• Collaborate proactively with Developers, QA, Designers, and Clients to ensure solution alignment 
• Document specification to illustrate UX/UI interactions
• Facilitate cross-functional workshops and stakeholder interviews to elicit and refine requirements
• Manage business-related issues and action item resolution
• Develop process modeling to illustrate the end state solution
• Manage and support UAT planning, execution, and training documentation
• Ensure ethical and responsible usage of Generative AI tools across tasks.

Your skills and qualifications

• 2+ years of experience as a Functional Analyst, Business Analyst, or similar IT role
• 2+ years experience with e-commerce platforms
• Strong understanding of SDLC methodologies (Agile, Waterfall)
• Demonstrated experience communicating with both technical teams and business stakeholders
• Experience working with international clients (US, UK, EU)
• Strong written and spoken English skills (Upper-Intermediate level or higher).

Good to have

• Salesforce experience a strong plus
• Salesforce Commerce Cloud, Shopify, or Composable a strong plus
• Agile (Scrum, Kanban, SAFe, LeSS, Spotify model, XP, BDD, TDD, FDD, Lean)
• Waterfall.

What we offer in return

• Work with people around the globe
• Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing.
• Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans.
• Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.
• Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide

Why work for Astound Digital?

Whether you’re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches.

Grow your career with Astound Digital, and discover exciting opportunities while doing the work you love!