Salesforce Business Solution Architect

We are seeking a skilled Salesforce Business Solution Architect to lead the migration of a legacy Salesforce instance into a consolidated Salesforce environment. This role focuses on process harmonization, data migration, CRM integration, and addressing API governance challenges to enhance automation and standardize processes.

Kindly note that this role supports remote work, but only from within Ukraine.

Responsibilities

• Conduct discovery workshops to align and optimize business processes within the Salesforce environment
• Design high-level solution architecture and prepare configuration blueprints to leverage Salesforce capabilities with minimal customizations
• Lead data migration efforts for multiple objects, ensuring proper mapping, readiness, automation, and smooth loading
• Address API governance issues to improve system monitoring and prevent revenue-related challenges
• Oversee Salesforce configuration, including CPQ enablement to align with overarching business objectives
• Ensure thorough quality testing during SIT and UAT phases and manage resolution of migration-related issues in hypercare support
• Collaborate with stakeholders to refine plans, create feature pipelines, and deliver actionable user stories with detailed acceptance criteria
• Facilitate change management efforts to ensure user adoption of new processes and tools

Requirements

• Background in working with Salesforce for 10+ years or equivalent experience
• Expertise in Salesforce CRM, CPQ, and API management
• Hands-on experience in data migration, process harmonization, and CRM consolidation projects
• Strong understanding of sales processes, automation strategies, and Agile methodologies
• Exceptional communication, problem-solving, and stakeholder management capabilities
• English language proficiency at an Advanced level (C1)

Nice to have

• Salesforce certifications, such as Application Architect or CPQ Specialist
• Experience in enterprise-level Salesforce migrations

We offer

• With us you can:
  • Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
  • Receive the necessary equipment to perform your work tasks
  • Change projects and technology stacks within EPAM
  • Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
  • Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
  • Participate in volunteer, charity programs and communities (both technical and interest-based)
• We focus on your professional growth:
  • You can plan your individual career path together with your manager
  • Receive regular feedback from colleagues
  • Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
  • Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
  • Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
  • Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
  • Study at EPAM Solution Architecture School with the instructors who are practicing architects
  • Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
  • Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
• What we offer:
  • Vacation and sick leave (including a sick leave without a medical certificate)
  • A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
  • Medical insurance for family members at corporate rates
  • Company support during significant life events (childbirth or adoption, marriage, etc.)
  • Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
  • E-kids program - a free programming language training program for EPAMers' children

Kindly be advised that the set of benefits, including learning, certification, and other opportunities, may vary depending on the role you apply for. Our recruiter will be able to share more details about the specific opportunity during your general interview.

EPAM strives to provide its global team of over 62,350 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.