Senior Site Reliability Engineer

We are looking for a highly skilled and dedicated Senior Site Reliability Engineer to join our team and drive the reliability, scalability, and performance of our infrastructure and products.

This role requires a deep understanding of cloud environments, expertise in troubleshooting complex systems, and a passion for optimizing operational processes to ensure seamless service delivery.

Kindly note that this role supports remote work, but only from within Ukraine.

Responsibilities

• Provide L3 on-call support as needed
• Define and implement SLI/SLO monitoring standards
• Conduct detailed root cause analyses for incidents and devise preventive measures
• Design and develop infrastructure and product monitoring systems
• Lead postmortem processes and incident response drills
• Analyze and enhance product performance and scalability
• Automate recurring operational tasks to boost efficiency
• Implement CI/CD pipelines using infrastructure-as-code principles
• Manage cloud infrastructure and configurations using tools like Terraform and Ansible
• Collaborate closely with cross-functional teams to align on operational goals and business needs

Requirements

• 3+ years of experience in Site Reliability Engineering, DevOps, or a related role
• Expertise in scripting languages such as Python, Go, Bash, or PowerShell
• Proficiency in cloud infrastructure technologies including GCP, Azure, AWS, or Terraform
• Strong skills in monitoring and observability tools such as DataDog, Prometheus, or Grafana
• In-depth knowledge of CI/CD platforms like Jenkins, Gitlab-CI, or Azure DevOps
• Solid understanding of configuration management tools such as Ansible
• Competency in containerization technologies, including Docker and Kubernetes
• Exceptional problem-solving abilities, troubleshooting skills, and attention to detail
• Ability to reconstruct incident conditions using robust root cause analysis approaches

Nice to have

• Familiarity with end-to-end observability stacks like ELK, Dynatrace, or Zabbix
• Background in Groovy SDK and Jenkinsfile scripting
• Experience designing scalable and fault-tolerant cloud-native architectures
• Understanding of network performance optimization in cloud environments

We offer

• With us you can:
  • Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
  • Receive the necessary equipment to perform your work tasks
  • Change projects and technology stacks within EPAM
  • Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
  • Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
  • Participate in volunteer, charity programs and communities (both technical and interest-based)
• We focus on your professional growth:
  • You can plan your individual career path together with your manager
  • Receive regular feedback from colleagues
  • Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
  • Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
  • Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
  • Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
  • Study at EPAM Solution Architecture School with the instructors who are practicing architects
  • Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
  • Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
• What we offer:
  • Vacation and sick leave (including a sick leave without a medical certificate)
  • A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
  • Medical insurance for family members at corporate rates
  • Company support during significant life events (childbirth or adoption, marriage, etc.)
  • Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
  • E-kids program - a free programming language training program for EPAMers' children

Kindly be advised that the set of benefits, including learning, certification, and other opportunities, may vary depending on the role you apply for. Our recruiter will be able to share more details about the specific opportunity during your general interview.

EPAM strives to provide its global team of over 62,350 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.