Head of Operations (Директор з операційної діяльності)

Nova Ukraine is an international nonprofit delivering strategic humanitarian initiatives in partnership with trusted teams across Ukraine. Since 2014, we’ve directed over $120 million toward aid for war-affected communities, healthcare, education, infrastructure, and civil society development. At Nova Ukraine, we turn aid into impact. We strengthen civil society and support high-impact initiatives that change lives — and we’re looking for people ready to make a meaningful impact alongside us.

The Head of Operations provides strategic and operational leadership for Nova Ukraine’s operational infrastructure in Ukraine. Reporting directly to the General Manager (Ukraine) with oversight and alignment from the U.S.-based Chief Operating Officer (COO), this executive leader governs the end-to-end execution of in-country procurement, logistics, warehousing, financial compliance, and administrative systems. By driving operational excellence, implementing anti-fraud controls, and scaling systems across all four programmatic pillars, this senior leader ensures transparent, compliant, and highly efficient program delivery at scale.

What We’re Looking For:

Bachelor’s degree in Business Administration, Operations, Finance, Logistics, Public Administration, or a related field.

7+ years of progressive operational leadership and management experience.

Strong, comprehensive knowledge of Ukrainian legislation, procurement regulations, and regulatory compliance.

Demonstrated experience managing cross-functional teams, operational units, and complex systems.

Proven track record of implementing process improvements, driving operational efficiency, and managing systems digitalization.

Full professional fluency in business English and Ukrainian (written and verbal).

Authorization to work in Ukraine.

What You’ll Do:

Direct daily operations and service delivery of in-country infrastructure aligned with the 2026–2030 strategic framework.

Govern compliance across procurement, warehousing, logistics, and operations units.

Supervise and mentor operational managers and coordinators in Ukraine.

Enforce rigorous financial accountability and anti-fraud controls.

Coordinate logistics and administrative support across HEAL, BUILD, EMPOWER, and ADVOCATE pillars.

Architect and drive digitalization initiatives across operational software and data systems.

Manage in-country operational risks and represent the organization before local regulatory bodies.

Would be a plus:

Master’s degree in business, operations, or public administration.

Nonprofit or NGO experience.

Deep experience working with regulatory bodies or managing due diligence for international institutional donors.

We will be happy to receive your CV along with a cover letter and financial expectations and consider your candidacy. Your personal contribution will make a huge difference in achieving our goals and mission. Join us to change the world for the better together.